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Posted on June 6, 2003

We take criticism pretty well, and that’s why we want to have your feedback. We love constructive criticism because it helps us better help and service you.

That being said, we do love suggestions and even praise… when it’s due. Please let us know where we err and when we’re on the right track.

If you have complaints about a particular reservation, please send an email to the proper party, as we cannot track every reservations made with every partner.

If you do have a problem with a particular hotel reservation, please send an email to reservations@france.com.

Categories: General

Problems with login

Posted on June 6, 2003

Someone wrote that they had problems logging in. That was after they had registered for a membership.

I’m not sure how that happens, but the best is to check if you are logged in or not. The easiest way of doing this is to look at the upper left screen and see the "welcome" line. If it says, as for me Welcome estelle, then you’re logged in. If it does have your name you’re not logged in.

To log in just type in your userid and passwords in the fields just above that line.

Let me know if you need more help.

Estelle

Categories: General
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