I used the reservation search on the site here and received the following message – "Looking for other property."

I know the hotel I was looking for – the Hotel du Palais in Montpellier doesn’t appear to have a web presence – so does that mean the site is waiting for my approval to look for another hotel?

I’d like to stay at this one due to the location, so I really don’t want to look elsewhere until I find out they are booked full.

Any help on clarifying the process would be appreciated.